Frequently Asked Questions
When will my order be processed?
All orders are processed within 24 hours and shipped Monday to Friday.
How long does shipping take?
Orders are shipped through Australian post with estimated delivery times below:
Perth Metro: 2-3 business days
WA Country: 4-6 business days
WA Country Far: 4-6 business days
Sydney Metro: 3-5 business days
NSW Country: 4-8 business days
Canberra: 4-6 business days
Melbourne Metro: 3-5 business days
VIC Country: 3-8 business days
Brisbane Metro: 3-6 business days
QLD Near Country: 4-8 business days
QLD Far Country: 5-9 business days
Far North QLD: 7-10 business days
Far North QLD remote: 9-15 business days
Adelaide Metro: 3-4 business days
SA Country: 3-6 business days
Tasmania: 6-8 business days
Tasmania Remote: 7-10 business days
Darwin: 5-9 business days
Alice Springs: 4-7 business days
NT Other: 14-16 business days
What does water & tarnish proof mean?
All of our jewellery is made with a stainless steel base and a 14k or 18k gold plating,
making them completely Water and Tarnish Proof.
Tarnish-proof, water-proof, and hypoallergenic jewellery is a great choice for everyday wear. Tarnish-proof jewellery is designed to resist tarnishing, which is the process of metal reacting with the air and other elements, causing it to lose its shine and become discoloured. With tarnish-proof jewellery, you can enjoy the beauty and lustre of your pieces without the need for frequent polishing or cleaning. This makes it a low-maintenance option for those who want to wear jewellery on a daily basis.
Water-proof jewellery is specially treated to withstand exposure to water without getting damaged. This means you can wear your jewellery while washing your hands, taking a shower, or even swimming without worrying about it losing its shine or becoming tarnished. Water-proof jewellery is particularly convenient for those who lead active lifestyles or live in humid environments.
Hypoallergenic jewellery is made from materials that are unlikely to cause allergic reactions. Many people have sensitivities or allergies to certain metals, such as nickel, which is commonly used in jewellery. Hypoallergenic jewellery is crafted from materials that are less likely to trigger these reactions, making it a safe and comfortable option for those with sensitive skin.
By choosing tarnish-proof, water-proof, and hypoallergenic jewellery, you can enjoy the beauty and elegance of your pieces without the worry of them getting damaged or causing any allergic reactions. It offers convenience, durability, and peace of mind for those who want to wear jewellery on a daily basis. Whether you're dressing up for a special occasion or simply going about your daily routine, this type of jewellery is a reliable and stylish choice.
How do I choose the correct ring size?
To measure your ring size, you can follow these steps:
* Get a piece of string or a thin strip of paper.
* Wrap the string or paper around the base of your finger where you want to wear the ring. Make sure it is snug but not too tight.
* Mark the point where the string or paper overlaps with a pen or marker.
* Remove the string or paper from your finger and lay it flat on a ruler.
* Measure the length from the starting point to the marked point in millimetres.
* Use the below ring size guide to determine your ring size based on the measured length.
Size 6: 16.5 mm
Size 7: 17.3 mm
Size 8: 18.2 mm
Size 9: 19 mm
Alternatively, you can also visit a local jewellery store and ask them to measure your ring
size using a ring sizer tool. They will be able to provide you with an accurate measurement.
Didn't find the answer to your question?
Feel free to message us with your question. We will get back to you as soon as possible.
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